Engineering & Change Management template
End-of-Life (EOL) / Discontinuation Notice Template: Build & Export Free
Notify customers that a product is being discontinued (key dates, last-time-buy and replacements), then export a print-ready EOL notice as a PDF, free to start.
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Overview
What is an end-of-life notice?
An end-of-life (EOL) notice, also called a product discontinuation notice (PDN), tells customers that a product is being discontinued. It gives them the timeline to react: when the product stops being available, the last date to place orders (the last-time-buy window), and the recommended replacement or migration path.
A good EOL notice protects the customer from being caught short. It identifies the affected products by part number, states the reason, gives the key dates (notification, last-time-buy or last-order, and last-ship) and points to a replacement with any qualification data, so customers can either buy enough to bridge the gap or move to the successor in time. In electronics, EOL/discontinuation notices commonly follow JEDEC JESD48.
EOL notices are a specialized form of product change notification focused on discontinuation, standard in electronics, components and long-lifecycle products. Where a product change notification covers a product that continues in a changed form, an EOL notice covers one that's going away (more below).
The fields
What to include in an end-of-life notice
An EOL notice customers can plan around is specific and well-dated. These are the fields they expect, and all of them are in the template.
Notice number and date
A unique notice number and issue date, so it can be referenced and tracked.
Affected products
The discontinued products by part number, so customers can tell immediately if they're affected.
Reason for discontinuation
Why the product is being discontinued: obsolescence, a sub-component EOL, low demand, a successor.
Key dates
The notification date, the last-time-buy / last-order date, and the last-ship date.
Last-time-buy details
How to place a last-time buy: minimums, ordering window and any conditions.
Recommended replacement
The recommended replacement or successor product, and how it maps to the discontinued one.
Migration and qualification
The differences to be aware of and any qualification or reliability data for the replacement.
Impact and customer action
How the discontinuation affects the customer and what they need to do (last-buy or migrate) and by when.
Contact
Who to contact about last-time buys, replacements or questions.
Revision
A revision and date, so a customer can confirm they have the current notice.
Step by step
How to write an end-of-life notice
Four passes take you from a blank template to a clear, actionable EOL notice.
Identify the products and reason
Add the notice number and date, list the discontinued products by part number, and state the reason for discontinuation.
Set the timeline and last-time-buy
Give the key dates (notification, last-time-buy/last-order and last-ship) and the details of how to place a last-time buy.
Recommend a replacement
Point to the recommended replacement or migration path, with the differences to note and any qualification data for the successor.
Add impact, contact and export
State the customer impact and the action required, add the contact, then export a print-ready PDF to send to affected customers.
Which one
EOL notice vs. product change notification
Both notify customers of a supply change; the difference is whether the product survives it.
End-of-Life Notice
Notifies customers that a product is being discontinued, with the last-time-buy window and a recommended replacement or migration path.
Use when a product is going away and customers must last-buy or migrate.
Product Change Notice
Notifies customers of a change to a product that continues (its specification, materials or process) with the impact and timeline.
Use when a product changes but continues to be available.
See the Product Change Notice template →Get it right
Common mistakes to avoid
- Too little notice, or no last-time-buy window for customers to bridge the gap.
- No recommended replacement or migration path.
- Missing key dates: notification, last-order or last-ship.
- Not identifying every affected part number.
- No qualification data or differences for the replacement.
- No contact for last-time buys or migration questions.
Questions
Frequently asked
What is an end-of-life notice?
An end-of-life (EOL) notice, or product discontinuation notice (PDN), tells customers that a product is being discontinued. It gives the key dates, including the last-time-buy window, and a recommended replacement, so customers can either buy enough to bridge the gap or migrate to the successor before the product is gone.
What's the difference between an EOL notice and a PCN?
An end-of-life notice covers a product that's being discontinued; a product change notification covers a product that's changing but continues to be available. An EOL notice is effectively a specialized PCN focused on discontinuation, with an emphasis on last-time-buy and replacement.
What is a last-time buy (LTB)?
A last-time buy is the final opportunity to order a product before it's discontinued. An EOL notice states the last-time-buy (or last-order) date and any conditions, so customers can place a final order large enough to cover their needs until they've qualified and switched to a replacement.
What is JEDEC JESD48?
JESD48 is a JEDEC standard that defines discontinuance (end-of-life) notices for electronic products: what the notice must contain and how much notice to give, including last-time-buy and last-ship dates. Many electronics suppliers follow it so EOL notices are consistent across the supply chain.
What should an end-of-life notice include?
A notice number and date, the affected products, the reason for discontinuation, the key dates, the last-time-buy details, a recommended replacement, migration and qualification information, the customer impact and action, a contact, and a revision. This template includes all of them.
Related templates
Documents that go with a End-of-Life Notice
Product Change Notice (PCN)
Communicates an upcoming change to an existing product, material, process, specification, manufacturing location or other product characteristic.
Open template →Supplier Change Notification (SCN)
Communicates a supplier-originated change that may affect a supplied product, material, component, process, location or specification.
Open template →Engineering Change Notice (ECN)
Communicates an approved engineering change, affected items, before-and-after details, effectivity, implementation and release information.
Open template →Build your End-of-Life Notice now
Fill in the fields, apply your brand, and export a clean PDF. Free to start.
Note: This template gives you a structured starting point for an end-of-life / discontinuation notice. You remain responsible for the accuracy of the dates, replacement information and part numbers, and for meeting your customers' and any applicable industry notification requirements.