My shared link shows an old version

A shared link shows the version you published, not your work in progress, so customers never see half-finished edits. That's why your latest changes don't appear until the link is updated.

Update it now

1. Open the document and wait for All changes saved.
2. Go to Step 3: Review & Export. The Share panel says when you've saved changes since publishing.
3. Click Update link. The link itself doesn't change.

Several documents out of date, for example after editing a brand kit? Use Update all on the Documents page.

If you've turned on automatic updates

• Changes publish about 5 minutes after you stop editing. The Share panel says within a few minutes of the time it's due, so allow a few minutes more.
• While you keep editing, the update waits, but it still publishes at least every 30 minutes.
• If the Share panel shows The last automatic update failed or Automatic updates were turned off, the reason follows. Fix it (for example, a very large image that made the document too slow to render), then click Update link or turn the switch back on.

Still seeing the old version?

• Refresh the page. Your browser may be showing a copy it loaded earlier.
• Check you're opening the right link. After Reset link, the old address no longer works; a printed QR code still opens the old address. Update the link so the QR code on the published page points at the new one.
• A document moved to Trash takes its page down within the hour; restore it to bring the page back.